Emails and Newsletters:
Comprehensive email design and template creation tool for single shot or bulk email campaigns. Features a simple-to-use interface for creating emails and newsletters that requires minimal training.
Features:
Features:
- Upload HTML designs in seconds
- Edit designs with advanced editing tools
- Create unlimited templates from each design
- Zero cost bulk email sending (included in license fee)
- Selection of predesigned emails from a library of design templates
- Send to a friend function
- Online view of all emails
- Includes survey forms
- Opt out function with optional survey
- Use in conjunction with Runway’s email campaigns for advanced reporting and tracking
Dashboards and Reporting:
Runway comes standard with hundreds of reports that can be modified to suit your business. This includes:
- Great looking interactive animated graphs with ability to zoom and select
- Pie, Bar, Column, Line, Spline and combination charts such as 3rd Axis
- Library of report templates for sales, management, email and call centre campaigns, forecasts, commissions and payments
- Create dashboards from existing reports in minutes
- Email marketing campaign reporting
- Easy-to-use segmentation drill down searching
- ROI reporting
- Automated periodical email of dashboards
- All reports are printable via PDF
Call Centre:
Start inbound and outbound campaigns in minutes with Runway's elegantly powerful call centre software. Includes:
- Fast data import and campaign loading function
- Allocate contacts and staff to campaigns call queues
- Build easy-to-use operator screens that features only the software the staff on the phone need to see
- Product and quotation selector tool
- Send branded emails to interested customers
- Monitor and compare operator call duration and outcomes
- Select from hundreds of call centre reports and create reporting dashboards in minutes
Quotes:
The fastest and easiest software for quote building in the cloud. Includes:
- Rapid quote building
- PDF printout of quotes to your branding requirements
- Send quotes by email
- Online approval with links to terms and conditions of sale
- Comprehensive product database of price, description, investory levels, images, documents and customer history and preferences
- Integrates with your accounting or product database to access up-to-date data for quoting accuracy
- Comprehensive reporting
Sales Processes:
Design a sales process that matches your established sales methodology. Includes:
- Multiple stages with checklists
- Capture profile information about sales opportunities
- Build and email quotations
- Write and send branded sales emails
- Set individual and team budgets and report on performance
Assistant:
The fastest way for Sales Consultants get to the information they need to be more productive and effective. The best way for managers to monitor and coach Sales Consultants. Includes:
- Link to recently changed data such as proposals
- Clickable Sales Pipeline charts
- View activity performance tracking
- Access to incoming email
- Integrates with Exchange
- Reminders and calendar snapshot
- Create call queues to follow up prospects
- Save and access previous search results
Status Alerts and Reminders:
Runway’s unique Status Alerts tool places a deadline on each status and notifies the Sales Consultant and/or their Manager of pending or overdue status. Used in conjunction with reminders, you’ll never lose an opportunity again.
- Configurable to any deadline
- Automatic deadline stamping as each status is activated
- Email notification to Sales Consultants and their Managers
- Graphing tool identifying upcoming and overdue statuses
Quick Notes:
We’ve developed the fastest method possible to add notes, reminders and set appointments. Your Sales Consultants can search prospects in seconds and record:
- Notes: General notes about a prospect
- Appointments: Captures appointment details between Sales Consultants and prospects
- Reminders: Records a note in the future reminding a Sales Consultant to follow up a prospect
- Call - Inbound: Records a call originating from a Prospect/Customer
- Call - Outbound: Records a call originating from a Sales Consultant
Content Management:
Runway features a comprehensive content management solution for data rich websites. This includes:
- Rapid website enabling
- Integrated dynamic enquiry forms
- Bulk Image uploading and image libraries
- Product management with shortlist/shopping cart function
- Social media integration
- Blog integration
- Google maps integration
Import and Export:
Import and export your data quickly with Runway’s rapid and easy-to use data import/export function. This includes:
- Smart Import and Export field mapping that remembers mapping history
- Create companies and contacts from a flat file
- Identify possible duplicates to append only new data
- Import products and notes history
Calendar:
Runway features a fully functioning calendar with day, week and month view. Appointment and reminder items can be added quickly and moved with a simple drag and drop motion.
- Outlook integration via Exchange 2007+
- View other staff members availability
- Custom designed appointment notification/confirmation emails include meeting location, Google Map with driving instructions and meeting agenda items
- Appointment reporting for Sales Consultants
Territories and Google Maps:
Create sales territories using Google maps in minutes.
- Allocate customers and sales leads to sales consultants in relevant territories
- Report and compare sales by territories
- View customers and prospect locations on Google maps
- Map out sales plans to optimise travel time
- Segment data and present on map - view where your top 20% of customers and prospects located
